Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
This Privacy Policy describes how Chi Yuen Limited collects, uses, stores, and discloses personal information when you visit wa29.watchhousesale.com or make a purchase from wa29.watchhousesale.com.
Information Collection
Chi Yuen Limited collects the following personal information from customers:
Full name
Billing address
Shipping address
Email address
Phone number
Payment card number, expiration date, and security code
Order history including product names, sizes, colors, and quantities of ladies’ socks purchased
IP address
Browser type and version
Operating system
Device identifiers
Chi Yuen Limited collects this information when you:
Create an account on wa29.watchhousesale.com
Place an order for ladies’ socks
Subscribe to the wa29.watchhousesale.com newsletter
Contact customer support at [email protected]
Participate in a promotion or survey on wa29.watchhousesale.com
Use of Personal Information
Chi Yuen Limited uses your personal information for the following specific purposes:
Processing and fulfilling your sock orders
Sending order confirmation emails and shipment tracking updates
Verifying your identity to prevent fraud
Charging your payment method for purchases made on wa29.watchhousesale.com
Responding to your customer service requests sent to [email protected]
Sending marketing communications about new ladies’ sock collections, restocks, and exclusive offers only if you have opted in
Improving wa29.watchhousesale.com product recommendations and website functionality
Complying with tax, legal, and accounting obligations
Sharing of Personal Information
Chi Yuen Limited shares your personal information with the following third parties for the specific reasons stated:
Payment processors to authorize credit card transactions for sock purchases
Shipping carriers to deliver your order to your provided shipping address
Email service providers to send order confirmations and marketing messages
Cloud hosting providers to store your account and order data
Legal authorities when required by a court order or applicable law
Chi Yuen Limited does not sell your personal information to any third party.
Data Storage and Security
Chi Yuen Limited stores your personal information on secure servers protected by firewalls and TLS encryption for data transmission. Access to your personal information is restricted to employees who need the information to process orders or provide support at [email protected]. Chi Yuen Limited retains your personal information for seven years after your last order to comply with tax and warranty obligations.
Cookies and Tracking Technologies
wa29.watchhousesale.com uses cookies to:
Keep you logged into your account
Remember the contents of your shopping cart
Remember your preferred sock size and color filters
Analyze website traffic through Google Analytics
You may disable cookies through your browser settings. Disabling cookies prevents wa29.watchhousesale.com from keeping items in your shopping cart and may block checkout functionality.
Your Rights
You may request that Chi Yuen Limited provide a copy of your personal information on file. You may request correction of inaccurate information or deletion of your personal information by emailing [email protected]. Chi Yuen Limited will respond to your request within thirty days. Deletion requests cannot be fulfilled for information required to complete pending orders or satisfy legal retention periods.
Children’s Privacy
wa29.watchhousesale.com does not sell products to persons under the age of eighteen. Chi Yuen Limited does not knowingly collect personal information from anyone under eighteen. If you believe a person under eighteen has provided personal information to wa29.watchhousesale.com, contact [email protected] immediately.
Changes to This Privacy Policy
Chi Yuen Limited updates this Privacy Policy when operational or legal requirements change. The updated version is effective immediately upon posting to wa29.watchhousesale.com. You are responsible for reviewing this page periodically. Continued use of wa29.watchhousesale.com after a change constitutes your acceptance of the revised Privacy Policy.
Contact Information
For questions about this Privacy Policy or to exercise your rights, contact Chi Yuen Limited at:
Email: [email protected]
Postal address: Room 10, 22/F, King's 88, 377 King's Road, North Point